MGH Neurosurgery Disclaimer, the MGH
Program Disclaimer - Copyright 2013
The information and reference materials
contained herein is intended solely for the information of the reader.
It should not be used for treatment purposes, but rather for discussion
with the patient's own physician. All visitors to this and associated
sites from the Neurosurgical Service at MGH agree to read and abide
by the the complete terms of legal agreement found at the Neurosurgery
"disclaimer & legal agreement."
is used and what your choices are. By using the Massachusetts General
Hospital (“Mass General Hospital” or “Mass General”) website, you
the following carefully before using the site.
respect your privacy interests and so operate this site by these
General adheres to the requirements outlined by the Health Insurance
Portability and Accountability Act (HIPAA), which ensures security
and privacy of an individual's medical records and promotes privacy
and trust between patients and their health care providers.
You may use
the MGH web site without disclosing personally identifiable information.
We want to be clear that we will not obtain such information about
you unless you choose to submit it to us. For example, if you email
us your comments, that identifies your email address. If you request
an appointment with a physician, a limited number of hospital administrators
and health care providers will see this information and use it to
arrange care where appropriate.
We have taken
reasonable steps to ensure the integrity and confidentiality of
personally identifiable information that you may provide. You should
understand, however, that electronic transmissions via the internet
are not necessarily secure from interception and so we cannot guarantee
the security or confidentiality of such transmissions.
The web server
of the MGH web site collects and saves the default information customarily
logged by World Wide Web server software. Our logs contain the following
information for each request: date and time, originating IP address
and domain name (the unique address assigned to your internet service
provider's computer that connects to the internet), object requested,
and completion status of the request. We use these logs to help
improve our service by evaluating the "traffic" to our
site in terms of number of unique visitors, level of demand, most
popular page requests, and types of errors. These logs may be kept
for an indefinite amount of time, used at any time and in any way
necessary to prevent security breaches and to ensure the integrity
of the data on our servers.
Except for authorized
law enforcement investigations or other facially valid legal processes,
we will not share any information we receive with any parties outside
Collection and Use
We Collect - When you view Mass General’s website, you do so
anonymously. We do not collect any personal information that identifies
you unless you specifically provide us with that contact information
voluntarily. Personal information includes information that is unique
to an individual, such as a name, address, social security number,
e-mail address or telephone number.
The only personal
information that Mass General obtains through its website is supplied
voluntarily by website visitors. By submitting personal information,
you grant Mass General the right to transmit, monitor, retrieve,
store and use your information in connection with the operation
of the website. Personal information is always stored in a secure
You might be
asked to provide personal information, such as demographic information,
if you choose to complete any of the online forms used for event
registration, special events and promotions, appointment requests,
login to personal information and to provide feedback. The information
required to complete the transaction is noted on each specific form.
Additional questions might be included to help us improve the services
How We Use
This Information - Mass General uses the information you provide
to fulfill online requests, and to respond to customer service inquiries
or in other ways as required by law.
on voluntary forms is used to provide the services that you request,
such as event registration, special events and promotions, appointment
requests, login to personal information and to provide feedback.
staff at Mass General have access to your information, including
those who need the information provided to perform a specific task.
All Mass General hospital employees are required to attend training
on patient privacy and confidentiality.
- Mass General makes every effort to ensure that your personal
information remains as secure as possible. Accordingly, we prevent
unauthorized access by a secure firewall and use of security technologies
to protect the integrity and privacy of any personal information
As an additional
security measure, your personal information is also encrypted during
transmission by Secure Socket Layer 128-bit encryption software.
(Encryption is a common method used to transmit sensitive data across
the Internet. Encryption temporarily makes the text unreadable during
the time it is being transmitted over the Internet.) This is an
endeavor to protect your personal information, Mass General cannot
warrant the security of any information you transmit to us through
online applications, and you do so at your own risk. Depending on
the nature of the inquiry, your communication could be discarded
or archived. If you wish, you can contact us instead by telephone
at the numbers provided throughout our site.
- Forms provided on Mass General’s website are meant for feedback
or general purposes only, and they do not request confidential health
information. Although every attempt is made to provide security
measures in the transmission of information, patients should not
use online forms to submit confidential health care or other information.
Mass General is not responsible if unauthorized parties gain access
to the confidential information shared in the online forms. To protect
your privacy, please do not use online forms to communicate information
that you consider confidential.
Release Subscriptions - If you subscribe to a newsletter, publication,
press release or RSS feed published by Mass General hospital and
distributed by e-mail or RSS feed, we will maintain your e-mail
address in a private distribution list. Messages sent electronically
do not reveal recipients' e-mail addresses or any other personal
will only send messages to those who have opted to subscribe and
who have provided their e-mail address to us directly.
- Occasionally, we will request personal information from you in
order to deliver requested materials, respond to your questions
or provide information. Mass General retains personal information
on file, but does not share, sell, license or transmit this information
with third parties or external vendors unless required to do so
by legal, judicial or governmental proceedings. If you e-mail us,
your e-mail information will not be used outside of this system
without your permission. We do not use your e-mail address for any
that e-mail is considered a nonencrypted (and therefore nonsecure)
form of communication, and it can be accessed and viewed by others
without your knowledge and permission. For that reason, to protect
your privacy, please do not use e-mail to communicate information
that you consider confidential.
- The Mass General website uses “cookies” to determine the number
of times a page on the website has been accessed. Cookies are small
computer files that a website can transfer to your computer. Examples
of information we collect include how often someone visits our site
and their activities while on our site. We use this information
in the aggregate to understand how our visitors as a group use different
resources. These reports do not contain any personally identifiable
browsers automatically accept cookies, but you can set your browser
to refuse them or to alert you when they are being sent. You can
access the information on the Mass General website without enabling
cookies in your browser.
- Some sections of the Mass General website require login identifiers
and/or passwords. You are responsible for taking reasonable steps
to ensure that no unauthorized person has access to your password
or account login information. It is your sole responsibility to
control the use of login information and passwords, to authorize,
monitor and control access to and use of your website account and
password and to inform the website promptly of any need to deactivate
Vendors/Content Providers - Mass General occasionally will engage
reputable third-party vendors to help us manage our website, provide
content and information and enable us to interact better with our
patients and visitors. Mass General never shares any personally
identifiable information you provide when requesting information
with third parties, except as required by law.
to the Mass General website. In order to provide website users with
other helpful information, the Mass General website contains links
to other websites. However, Mass General provides no authority over
external organizations’ websites and this policy does not apply
to external sites that are provided as links. We encourage you to
read the Privacy Policies on any external websites before providing
them with personal information.
This Policy - Mass General reserves the right to change or update
please review it periodically to keep informed of any changes.
THESE LEGAL NOTICES
ARE SUBJECT TO CHANGE WITHOUT NOTICE